Delivery Information

Order Confirmation

When we receive your order, we provide you with a confirmation in writing to your email. 

Where We Deliver

We deliver anywhere in the UK (United Kingdom)

There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.

If your address is outside of the UK mainland please contact for a delivery quote, either by email sales@luxurylairs.co.uk or by phone 03300010064.

Delivering Your Order

We are dedicated to offering a fast, secure, and dependable delivery service for all our products. We will choose the most suitable delivery method and carrier for each item on our website. Please note that selecting a specific carrier for delivery is not currently an option.

Delivery Costs

  • Free delivery is available on all orders
  • No hidden fees. All costs are clearly stated at checkout

Order Processing Time

  • Orders are processed within 24hrs Monday to Friday
  • Last Order Time 3pm (GMT)
  • Orders placed after 3pm (GMT) will be processed the next business day
  • Orders placed on weekends are processed the next business day

Delivery Time

  • Estimated Delivery Time: 5 -15 Days as stipulated in each product page delivery information section.
  • Delivery Time on 'Made To Order' items: 4 weeks on solid wood armoire collections and 8 -10 weeks on sliding and hinged door wardrobe ranges as stipulated in each product page delivery information section.
  • Business Days: Deliveries are generally made Monday through Friday

Once we process your payment, we despatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s has left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.

Partial Delivery

If your item ships in multiple boxes, in some rare instances delivery of single boxes may take place on separate days.

If you have not received your full delivery as expected please contact us either by email sales@luxurylairs.co.uk or by phone 03300010064‬.

If you are missing parts of your item such as hardware packs, please contact us.

Delay Between Carrier Scans

Delays between scans during transit are common. Rest assured, we are committed to ensuring your order is delivered by the estimated delivery date. If more than 6 calendar days have passed since the last tracking update, please reach out to us, and we’ll check the status of your order with the carrier.